Shipping Information

 

 

 

 

 

 

 

 

 

FREE STANDARD DELIVERY ( Australia ) on All Orders Over $49

EXPRESS DELIVERY Extra $5.00

 

Delivery Time

Orders placed before 3PM QLD time each business day are packed and sent the same day. We use Australia Post Express which is next business day delivery within the express post network (Australian capital cities and major metro areas- Perth CBD only). Regional areas outside the express post network may be 2-5 days. 

 

If you have not received your items within 4 business days of making your order please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

 

Tracking Your Order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.

If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.

https://auspost.com.au/parcels-mail/track.html#/track

 

 

 

 

 

 

 

 

 

 

 

FREE STANDARD DELIVERY ( New Zealand ) on All Orders Over $200

EXPRESS DELIVERY Extra $25.00

 

Delivery Time

Orders placed before 3PM QLD time each business day are packed and sent the same day. We use Australia Post which is next business day delivery within the express post network (Australian capital cities and major metro areas- Perth CBD only). Regional areas outside the express post network may be 2-5 days. 

 

If you have not received your items within 4 business days of making your order please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

 

Tracking Your Order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.

If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.

https://auspost.com.au/parcels-mail/track.html#/track

 

    

                                                                                                                                           

 

FREE U.S EXPRESS SHIPPING when you spend over $2000 USD

Orders under $70 USD are a flat rate charge of $10 USD for express shipping (Actual charge is $13.90 AUD convert to USD here)

 

Delivery Time

All USA & Canada orders are sent Registered Australia Post with signature required and should be received within 8-10 days

 

Tracking Your Order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.

 

All Other Countries

 

FREE STANDARD DELIVERY ( All international ) on All Orders Over $200

 

All international orders are sent with Australia Post.

 

Delivery Time

* These are Australia Post delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. All orders are shipped the same day that are made before 1pm (Brisbane, Australia Time) Monday to Friday. Orders made after 1pm will be shipped the next working day. 

 

Delivery & Order Cost

The delivery cost is a flat rate per order. All charges are in Australian Dollars ($AUD). The currency conversion will provide an estimate to your local currency. The conversion provided estimates the charge in your local currency, however you will be charged in Australian Dollars ($AUD).

 

Order Tracking

We use Australia Post for all international deliveries, which is an express worldwide service and fully trackable. You will be emailed a tracking number on dispatch.

 

Customs Charges 

The customer will be responsible for any customs or import charges. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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